Lately there is a lot of media exposure on Virtualization, 'on demand computing', SaaS and cloud computing. Most of the presentations and articles focus on the technical side of it - presenting the newest generation of VMware or the way virtualization of servers can be organized.

But, what about the other side of the story? How do you manage the continuity of the services that make use of Virtualization. How do you ensure consistency in service levels? How do you choose the best provider of your 'on demand computing' services? And that doesn't even touch on Information security - an important side of any IT services, especially when it uses the cloud for part of the delivery.

This information packed book focuses on all these aspects of managing services that are Virtualized in the cloud, depending on the cloud and coexisting with part of the cloud. Target audience consists of decision makers on the business side AND the internal IT groups. Anybody who needs to understand the business reasons and requirements and how to translate these into IT services that make use of today's full gamma of technology needs to read this book.